Reviews

Customer Reviews

Reviews from Our Pool Care Customers

See what pool owners say about our leak detection, repairs and renovations. If we’ve worked on your pool, we’d love to hear how it went.

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Dann Worrell profile picture
Dann Worrell
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We consistently receive 5-star service from The Poolcare Pros! When you have an issue, you want the contractor to be responsive, competent, and communicate well. If you have a pool leak and live in the Charleston area, do NOT waste your time time and money with anyone else!
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Fred Alexander profile picture
Fred Alexander
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Poolcare pros have repeater 2 commercial pools for me in the last year. You can count on the job being done right the first time. I will only use them when I have any pool needs
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Andrea Zio profile picture
Andrea Zio
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I can't recommend this company enough for pool leak detection. Our pool is old and this was hands-down the best experience I’ve had getting it serviced. Professional, knowledgeable, and HONEST — no upselling, just fair pricing and great work. They went out of their way to accommodate me. Efficient, friendly, and clearly experts at what they do. Highly recommend!
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Terri Ledford profile picture
Terri Ledford
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Absolute Professionals from Design to Completion! We recently hired The Poolcare Pros to upgrade our pool and they did a phenomenal job. They were instrumental during the design phase, guiding us through everything from tile selection and placement to ensuring optimal function and aesthetics. They installed a stunning custom fountain and a top-of-the-line heating and cooling unit, finishing the entire project on time. Now we can use our pool comfortably year-round, and the water feature looks incredible. Highly recommend!
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Leigh Morrow profile picture
Leigh Morrow
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⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about my experience with The Poolcare Pros and the owner, Darryl! His entire team, from the guys in the field, to the ladies in the office, Erica & Sylvia, have been wonderful to work with! We had a pretty frustrating pool leak that turned out to be more complicated than we initially realized. We had a bad skimmer, a broken plumbing line that needed to be completely repiped back to the system, and ultimately needed a new liner as well. Darryl took the time to figure out what was actually going on and made sure everything was taken care of properly. The skimmer and skimmer line were replaced, the plumbing was repiped, and we got a beautiful new liner that I’m in love with! What could have been an overwhelming and expensive headache was made so much easier knowing we had someone knowledgeable and trustworthy handling it. Pricing was fair, and I didn’t feel taken advantage of. Friendly, professional, and caring! The Poolcare Pros truly care about their customers! Our pool looks amazing, and we couldn’t be happier!
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Benjamin & Alexis Bordner profile picture
Benjamin & Alexis Bordner
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5 stars!!! Responded same day, Very knowledgeable, super easy to work with, and found and fixed my leak so quickly!
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anna jeffers profile picture
anna jeffers
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We have completed two major pool and pool deck updates and repairs with The Poolcare Pro team in conjunction with our residential remodeling projects. I am very pleased with both jobs and appreciate how well they worked with and around our crews (which can get pretty difficult sometimes) so we could stay on track and get the best results. Darryl is always quick to respond and has excellent suggestions for equipment and designs. Looking forward to working with you all again soon!
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Cameron Brown profile picture
Cameron Brown
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The PoolCare Pros are hands down one of the most professional and knowledgeable teams in the Lowcountry. From the first conversation to project completion, their communication, responsiveness, and attention to detail were top notch. What really sets them apart is their expertise. They understand vinyl, gunite, and fiberglass pools inside and out, and they take the time to explain what’s going on, what your options are, and what makes the most sense long term. There’s no pressure, just honest recommendations and high-quality work. If you’re looking for a company that shows up on time, stands behind their work, and genuinely cares about the end result, The PoolCare Pros are the team to call. Highly recommend.